The aim of the collaboration is to raise Cognigy’s profile in various vertical target markets such as the insurance, finance and automotive industries and to position the company as a thought leader in the dynamic discussion surrounding the topics of AI and the future of work.
With the help of Cognigy’s Conversational AI platform, companies can offer personalized, cross-language and cross-channel customer support without waiting times. The AI continuously learns from service employees in order to further improve customer service. Over 1,000 brands worldwide already use the Cognigy platform, including Bosch, Henkel, Lufthansa Group, Mercedes-Benz and Toyota.